✦Support
Help with Fitly.
Common questions
- How do I connect my assistant? Follow the connection guide.
- I forgot my password. Request a reset link. Resetting signs out every connected assistant; reconnect them afterwards.
- How do I remove an assistant’s access? Under Connected assistants, choose Disconnect.
- How do I delete my account and data? Under Security, choose Delete account. Your active records are removed immediately; the privacy page explains what can remain in backups and logs for a limited time.
- How do I make a privacy request? Email [email protected] from the address on your account.
- Does Fitly cost anything? Not during the beta.See Plan & billing.
Keep your account safe
Fitly will never ask for your password.
Never send your password, a reset link or a sign-in code to anyone, including Fitly support, by email or in a chat. If you need help signing in, describe what happens and we will guide you from there. Reset links come only from Fitly’s own email and work for 30 minutes.
Contact
Email [email protected]. We read everything and reply as quickly as a small team can.